All returns/exchanges must be made within 30 days from the invoice date For damaged parts you must contact carrier within 24 hours of receipt. Please note: You must keep original packaging and on a return to Choppers you must clearly note your RMA number on the side of the box. All parts are considered Special Order. This means there are only two options that will warrant our review of a product. We will not issue an RMA or offer an exchange on parts unless the parts were received damaged before shipping or incorrect parts shipped to you as the result of our error. It is important that you are sure that the part you are ordering is the part you need. You are responsible for all fitment concerns. If you have any questions about what is described, how many you should order of a given part, or the choice between several part numbers, please contact us before you place your order. You can call us at 1-408-848-8444 or contact us through our helpdesk for information. We review each product before we ship them out to ensure the highest level of care is taken while processing your order. Please verify within 24 hours that the part(s) you received is correct and undamaged. If there is a problem with your order, you must contact us within 1 business day to document the problem. All returns must have a Returned Merchandise Authorization (R.M.A.). To obtain an R.M.A., please contact us at 1-408-848-8444.