All parts are considered Special Order. This means there are only two options that will warrant our review of a product. We will not issue an RMA or offer an exchange on parts unless the parts were received damaged before shipping or incorrect parts shipped to you as the result of our error. It is important that you are sure that the part you are ordering is the part you need. You are responsible for all fitment concerns. If you have any questions about what is described, how many you should order of a given part, or the choice between several part numbers, please contact us before you place your order. You can call us at 1-831-635-9698 or contact us through our helpdesk for information. We review each product before we ship them out to ensure the highest level of care is taken while processing your order.

Please verify within 24 hours that the part(s) you received is correct and undamaged. If there is a problem with your order, you must contact us within 1 business day to document the problem.

All returns must have a Returned Merchandise Authorization (R.M.A.). To obtain an R.M.A., please contact us at 1-831-635-9698. Please write the number and address we provide on the package so it can be processed properly. Items must be returned in their original packaging and include all original hardware, instructions, etc. Make sure to package the items carefully so they do not suffer any further damage while in transit back to Choppers Cycle. There is no refund on shipping.

Used and damaged parts: Any part which, after our review, shows evidence of being used or installed contrary to manufacturer's instructions, and/or subjected to improper handling, packaging or shipping by you, the customer, will not be eligible for exchange, refund or warranty consideration. We will send the items back to you freight collect. If we determine that the part was shipped to you in error or the part was damaged before shipping, we will exchange or refund the part at our discretion. We reserve the right to apply a restocking fee of 20% if we agree to take something back that's not listed under the appropriate RMA polices listed here.

All returns must be sent freight pre-paid. No collect and/or COD shipments will be accepted. We suggest shipping the RMA using UPS or USPS. Please insure the returned part for its full value to protect you against loss. Items must be returned in the same condition as new for refund. If you install the part and then remove it, it is no longer new and we will not issue an RMA. All returns must be pre-authorized. Any return that does not have an RMA associated with will be refused.

We are unable to accept returns on any electrical parts, engines, frames, transmissions, tires, and front ends. These items are all considered for custom applications regardless of fitment.

Any and/or all warranties explicit or implied are only valid through the manufacturer of said parts. You must contact the manufacturer for warranty issues.

The issuing of and/or the review of an RMA does not guarantee or imply that a refund or credit will be issued. It just means we'll take a look at what happened and try to make it right as best as we see fit. We're not heartless robots so each RMA will be handled with the utmost professionalism and care.

We honor all warranty claims according to each manufacturer’s policy. Since we sell products from literally hundreds of manufacturers, it is impossible to list them all separately here. If you wish to know the warranty policy for any particular part before placing your order, please ask any of our customer service representatives.

There is no warranty on exhaust pipes and mufflers with regard to any discoloration. Bluing or discoloration is caused by tuning characteristics, cam timing, carburetor jetting, overheating, and so forth, and is NOT caused by defective manufacturing. Once you have started your motorcycle, there is no refund on exhaust pipes and mufflers, except in the case of a manufacturing defect.

We are committed to protecting your privacy. Each employee is educated on and compliant with all of our Privacy and Security policies.We use information we collect from you to process orders and to provide a more personalized shopping experience. Our pledge to you is that we will never willfully sell, trade, rent, disclose, or make available personally identifiable information about you to any third party without first receiving your permission, except when we believe in good faith that the law requires it, or to protect the rights of property of Choppers Cycle.

Chopperscycle.com is a secure website. The transfer of sensitive information between your computer and our website is protected by the highest standard of encryption technology available on the Internet. The encrypted coding ensures secure transactions between your browser and our server.

We use state-of-the-art technology to protect your data from unauthorized third parties. However, we cannot guarantee or warrant the security of any information you transmit to or from our website, and you do so at your own risk.

Occasionally, we provide links to other sites that we believe can offer you useful information and services. However, we are not responsible for the privacy policies or actions of any third parties who control the activities of such third party sites. We suggest contacting the relevant parties controlling these sites or accessing their online policies for the relevant information about their data collection.

When you register with Choppers Cycle, you have the option to receive or decline to receive email with information which we think you will find useful. Included are announcements about new products and services from Choppers Cycle and communications on behalf of third-party companies who offer products and services we think would be of interest to you. If you decide to later change your choice, simply email us to that effect.

By using the Choppers Cycle site, you consent to the collection and use of this information by Chopperscycle.com. Any changes in our Privacy Policy, will be posted on this page so that you are always aware of the type of information we collect, how we use it and what the circumstances under which we disclose it.

2. You may view, copy and print material contained on this Site for your personal, noncommercial purposes only, provided you do not delete any proprietary notices or modify any material contained in this Site in any way. Modification or use of the material in this Site for any other purposes is a violation of Chopperscycle.com's legal rights and may subject you to penalties or damages including, but not limited to, those related to copyright, patent and trademark infringement. Except as stated herein, no portion of this Site may be used in any manner or for any purpose, without the prior express written permission of Chopperscycle.com.

3. By entering this Site you acknowledge and agree that your use is at your own risk. Chopperscycle.com is not liable for any damages whatsoever including, but not limited to any special damages, indirect, incidental, or consequential damages, losses, costs or expenses of any kind which might arise through the access to, or use of this Site or through your downloading of any materials on this Site.

4. This Site may contain links to other web sites. Unless specifically stated herein, links to other web sites do not imply any approval, affiliation, association, endorsement, recommendation or sponsorship of the linked web site by Chopperscycle.com. By entering this Site you acknowledge and agree Chopperscycle.com is not responsible for the contents, availability, operation or performance of web sites to which this Site may be linked. Your linking to any other web site is at your own choosing.

5. By entering this Site you acknowledge and agree to assume the risk that the information and materials on this Site may be inaccurate. Although reasonable efforts are taken to ensure the accuracy and integrity of the information and materials provided by Chopperscycle.com in this Site, accuracy cannot be guaranteed and Chopperscycle.com makes no warranties or representations whatsoever as to its accuracy. This Site, and all information and materials contained herein, is provided to you " AS IS WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT".

6. The information contained herein is designed to be as comprehensive and as factual as possible. Chopperscycle.com reserves the right to make changes and revisions at any time without notice or obligation, to any information contained on this Site. By entering this Site you acknowledge and agree that you will be bound by any such revisions.

7. Motorcycle riding is inherently dangerous. Chopperscycle.com has no control over the usage of any part. Chopperscycle.com expects its customers to exercise good judgment as to the selection, installation, use and maintenance of any part(s). Chopperscycle.com assumes no liability or responsibility for damage or injury of any kind due to the misuse or improper application of any parts in any way, by any person.

It is to be understood, with the exception of the Harley-Davidson Original Equipment parts (indicated by the symbol), none of the other products appearing in this Site are licensed, manufactured, sponsored or endorsed by Harley-Davidson, Inc. Use of the word Harley-Davidson, various model names and designations, and OEM part numbers are provided solely for reference and application information and there is no affiliation between Harley-Davidson, Inc. and Chopper's Cycle Parts Inc.

All products are sold for aftermarket use only. Products described in publications and on-line, as well as this on-line catalogue with any of the designations or copyright wording are for reference only. The following words and model designations that may be used in this catalogue are the exclusive property of Harley-Davidson, Inc.

Including: EL, FL, FLH, FLHR, FLHS, FLHT, FLHTC, FLHTC-1, FLHTC ULTRA CLASSIC, FLHX, FLST, FLSTC, FLSTF, FLSTN, FLT, FLTC, FLTC ULTRA CLASSIC, FXB, FXD, FXDB, FXDC, FXDG, FXDL, FXDS, FXDS-CONVERTIBLE, FXDWG, FXE, FXEF, FXLR, FXR, FXRC, FXRD, FXRDG, FXRP, FXRS, FXRSE, FXRS-CONVERTIBLE, FXRSSP, FXRT, FXS, FXSB, FXST, FXSTC, FXSTSB, FXWG, GE, K, KH, WL, LA, XL, XLCH, XLCR, XLH 883, XLH 1100, XLH00, XLR, XLS, XLT, XLX, XR-1000, or any other Harley-Davidson listed on this website.

Additionally, the following words are trademarks of Harley-Davidson, Inc. Any similarities in text or content are used for identification purposes only.

Including: BUDDY SEAT, DISC GLIDE, DYNA GLIDE, ELECTRA GLIDE, EVOLUTION, FAT BOY, HD, H-D, HARLEY, HARLEY-DAVIDSON, HERITAGE SOFTAIL, HUGGER, LOW RIDER, ROAD KING, ROADSTER, SOFTAIL, SPORT GLIDE, SPORTSTER, SPRINGER, STURGIS, SUPER GLIDE, TOUR-PACK, TOUR GLIDE, ULTRA CLASSIC, WIDE GLIDE BAD BOY, DEUCE, CONVERTIBLE, DUO GLIDE, V-FIRE.